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About Klein Research
Klein Research provides a variety of services focused on the user experience. Our team has over 10 years in the user research industry. Our experience encompasses the retail, high-tech, financial services, design, and healthcare industries. We help companies understand how users interpret, react to, and interact with their products.
Through our consultation, companies can:
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Determine the usability and effectiveness of the product |
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Understand how the product meets the user's needs |
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Receive concrete recommendations to improve or enhance the user experience |
Our user research focuses on a number of product types including:
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Websites |
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Intranets |
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Extranets |
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Software Applications |
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Hardware Products |
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Print Items |
Klein Research helps projects in various stages of the development cycle, ranging from rough draft paper prototypes to full-fledged products already out in the market. We offer a one-stop shop including:
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Finding and recruiting appropriate participants |
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Advising on the range of services that can be used based on the specific product |
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Developing a discussion guide that addresses the product's major goals and issues |
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Facilitating the user research |
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Reporting the research findings |
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